AMBITIOUS SYSTEM · STOPPED
The value was real. The path to adoption was not.
D9 began with a problem still worth solving: drug court participants need better access to practical digital tools, while case managers and probation officers carry clerical demands that software could drastically reduce.
But a good outcome was not enough to make the product viable from where we stood. Business associate agreement costs, long court-system decision cycles, the difficulty of getting multiple departments to share data, and institutional fear of liability created a wall that code alone could not remove.
BAA requirements changed the cost and operating model.
Court-system timelines were too long for a small studio.
Multiple departments needed to cooperate across organizational lines.
Fear of risk outweighed the appetite for operational improvement.
“I still believe the work matters. I just cannot get there from here.”
A product can solve a serious problem and still be the wrong product for the builder, buyer, timing, or institutional environment. Feasibility includes the path to adoption—not just whether the software can be built.