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Product help
Support
Tell us which product you’re using, what you expected to happen, and what happened instead. Please do not include passwords, payment-card details, or other sensitive information.
Email support
Helpful details to include
- The app or product name
- Your device type and operating-system version
- The screen or step where the problem happened
- A screenshot, if it contains no sensitive information
Purchases and advertising
Our current consumer-app model is free and supported by restrained advertising. If an app presents a store purchase or billing issue, contact us with the app name and the store involved; do not email payment details.
Teddy Turnaround
Teddy provides automated educational observations, not guarantees. Have an appropriate professional verify important findings before changing a website.
To delete Teddy data or make a deletion request, use the Teddy Turnaround data-deletion page.